What does the homebuyer experience when completing payment within the Earnnest app?

The video below gives a step-by-step overview of the payer experience within Earnnest.

The homebuyer will follow three basic steps:

1. Confirm identity.

• The homebuyer will verify that all the information shown is correct, then click "this is correct."
• If there are any errors, the homebuyer will contact you so you can send a corrected request.
• The homebuyer will then click "Confirm identity."
• The homebuyer will then use the form to enter their information.

2. Link bank account.

• The homebuyer will click the "Link checking account" button.
• The homebuyer will see the message: "Earnnest uses Plaid to verify and link your bank." The homebuyer will click "Continue."
• The homebuyer will select their bank or use the search bar to locate their bank.
• Next, the homebuyer will establish a secure, temporary connection to their bank by logging in with their banking credentials.
• For the final step in this stage, the homebuyer will select the account from which to pay their earnest money and click "Continue."

3. Authorize the transfer.

• When the homebuyer is ready, click "Pay earnest money."

And that’s it! Congratulations are in order. Your homebuyer has paid your earnest money!